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Request a new permit zone or changes to an existing zone

Residential permit parking zones are typically created on local neighbourhood streets where there is a high demand for parking.

You can request the City introduce a new residential permit parking zone or make changes to an existing zone by calling 3-1-1.

 You can expect a wait time of approximately 12 months before your request comes up in our queue and we proceed with the case, or we determine that a contact is required sooner.

How a permit zone is created or changed

To request a new permit zone or changes to an existing zone, 3-1-1 will need to know:

  • The block number and street name that you are requesting the zone for
  • Your name, address, and daytime phone number

Your request will be placed in a queue and processed in the order requests are made. The current wait time is approximately 10 to 12 months.

The City will deliver letters to residents of the block with a link to an online survey. Residents may indicate on the survey:

  • Whether or not they are in favour of installing or changing the permit parking zone 
  • Details on the parking challenges members of their household and visitors face

Action taken by the City

If more than 50% of households are in favour of installing or changing the permit parking zone, the City will design parking restrictions based on needs residents identified in the survey and proceed to step 3.

If fewer than 50% of households are in favour of a permit parking zone, the City will take no further action, and the request process will end.

The City will mail residents of the block a final survey with parking restriction design details. Residents may indicate whether or not they are in favour of creating or changing a permit parking zone.

Compiling the results will take approximately 2 weeks.

Action taken by the City

If more than 50% of households are in favour of installing a permit parking zone, the City will approve the request and proceed to step 4.

If fewer than 50% of households are in favour of the proposed permit parking zone, the City will take no further action and the request process will end.

Once the City has approved the request, signs will be installed.

Once the signs are installed, residents may buy an annual parking permit.

How do I buy a residential parking permit?

Buy your annual parking permit

Find out how to buy your annual residential parking permit online, over the phone, or in person. Please phone 3-1-1 if you did not receive your permit in the mail within 10 business days.

Short-term and visitor parking permits

If you or a guest need short-term parking in your neighbourhood, you can get a temporary permit. Find out how.

Types of permit zones