Be a snow angel, help a neighbour

Volunteer as a Snow Angel

Help seniors and people with limited mobility clear their sidewalk after a snowfall.

You'll make a difference in a neighbour's life during a snowfall – a clear sidewalk means they can access medical appointments and receive care.

Request a Snow Angel

Are you a senior? Have limited mobility?

If you need help clearing your sidewalk, phone 3-1-1 and we will try to connect you with a Snow Angel in your area.

Do you have these things?

  1. Desire to help a neighbour in need
  2. Snow shovel and warm clothing – we have salt that you can pick up
  3. Good fitness and a sense of personal safety – read our safety tips

Sign up below.

Thank you for volunteering and helping your neighbours!

Here's what you'll do

  1. Receive requests from our Snow Angel coordinator to clear snow and ice from neighbours' sidewalks.
  2. Confirm or decline requests as soon as possible.
    • You may not always be assigned to the same neighbour based on requests we receive per snowfall and what Snow Angels are available at that time.
  3. Shovel your assigned sidewalks within 12 hours.
    • Shovel the public sidewalk only – not the neighbour's private property.
    • Present a good public image as a City representative.
    • Wear appropriate clothing to clear snow.
    • Politely refuse gifts and money from the neighbour you help.
  4. Tell us how it went for you: email

Be safe out there

Before you shovel

  • Drink plenty of water.
  • Dress warmly and in layers.
  • Wear proper shoes or boots.
  • Wear high-visibility clothing.
  • Stretch your body.
  • Watch your back.
  • Avoid caffeine and nicotine.
  • Avoid eating large meals.

If you're feeling unwell or are at risk of an injury, decline the request and we'll find another Snow Angel.

While you shovel

  • Take your time – especially with wet, heavy snow.
  • Take short breaks every 15 minutes.
  • Watch your step – don't slip on ice.
  • Push, don't lift.
  • Use your legs, not your back.
  • Avoid twisting.
  • Avoid piling snow higher than 1 m.
  • Avoid tossing snow farther than 1 m.
  • Limit the snow weight in your shovel to 6 – 12 kg, depending on your pace.