Processing of applications
Access to the Business Licence Office is by appointment only. Walk-in service and drop-in appointments are not available.
To help process your applications more quickly, we have moved to a digital approach for applications, enquiries, and payments:
- Submit your business licence application by mail or email
- Renew your business licence online
- Customer enquiries, contact us online
Note Processing times are currently delayed. We will contact you with questions or next steps once we have processed your request.
By changing the following on your business licence, it helps us keep accurate records and it assures your business follows zoning and licence rules:
- Business name
- Trade name
- Mailing address
- Business address
- Licence type
Changing the use of your business location? Find out if you qualify for a faster process.
Change of business ownership?
You can either:
Steps to updating your business licence
Changing the use of your business location
You may qualify for a faster process if:
- Your space is under 300 m2, AND
- Your business location changed within the following business type categories:
- General office
- Health care office
- Retail store
- Barber shop or beauty salon
- Beauty and wellness centre
Find out more about these business types PDF file (619 KB) (Section 2 of the Zoning and Development By-law)
If both requirements apply to you, submit your application with the change of use relaxation form.
Contact the Licence Office
Development and Building Services Centre
515 West 10th Avenue
PO Box 7878
Vancouver, BC V6B 4E2