Van311 is a new and improved way to connect with City services. It has replaced our previous app, VanConnect.
Van311 is available for download on Google Play and the App Store.
Note Phone 9-1-1 if you need police or fire services, or have a medical emergency.
New to Van311? What you need to know
New, improved services
- Check mark 50+ new service request types
- Check mark Improved service status and resolution messaging
- Check mark Locate the nearest community centre, park, road closures, and more
- Check mark Submit service requests without creating an account
- Check mark Inclusion of comment forms for leaving feedback to City Council and more
- Check mark Quick access to our most popular requests and ways to browse forms
You can also report an issue or request a service on your desktop.
We want your feedback
Help us keep improving. Tell us how we can make the app better.